YOUR NEW ZEALAND JOURNEY

Frequently asked questions

A little clarity before you go. Find answers to the questions travellers ask most.

What is a New Zealand eTA (NZeTA)?

The New Zealand Electronic Travel Authority is an electronic travel authorisation linked to your passport. Eligible travellers need one before travelling to New Zealand. It is not a visa and does not guarantee entry.

How long is my NZeTA valid?

For most visitors, an NZeTA is valid for up to 2 years and allows multiple trips, provided the passport linked to it remains valid. A new passport requires a new NZeTA.

How long does an NZeTA take to process?

Allow at least 72 hours for processing. Some requests are processed sooner, but others can take longer. Wait for approval before travelling.

How long can I stay in New Zealand?

Visa-waiver visitors can generally stay for up to 3 months per visit, or up to 6 months for eligible British citizens. Your entry permission determines your actual permitted stay; other conditions and cumulative stay limits apply.

Do children need their own NZeTA?

Yes. Each eligible traveller, including babies and children, needs their own NZeTA linked to their own passport. A parent or guardian can complete a request on their behalf.

How much does an NZeTA cost?

The government NZeTA fee is NZD $17 through the official mobile app or NZD $23 through the official website. Most visitors also pay the NZD $100 International Visitor Conservation and Tourism Levy (IVL). Exemptions apply; verify current fees with Immigration New Zealand.

Do Australian citizens need an NZeTA?

Australian citizens travelling on an Australian passport do not need an NZeTA. Australian permanent residents generally do need one, but are exempt from the IVL.

Can I work with an NZeTA?

An NZeTA is not permission to take up employment in New Zealand. Separate rules apply to business visits and remote work for overseas employers. Check the appropriate visa and visitor conditions with Immigration New Zealand.

What if I am transiting through New Zealand?

Some travellers need an NZeTA to transit through Auckland International Airport. Transit eligibility depends on nationality and itinerary. If you leave the transit area or transit elsewhere, different entry requirements can apply.

Is this an official government website?

No. This website is operated by American Eservices LLC and is not affiliated with Immigration New Zealand or the New Zealand Government. The flat private assistance fee is $119; government NZeTA fees and the IVL are separate. The current guided form is a demonstration and does not accept payment or submit applications.

How much is guided assistance?

Our flat private assistance fee is $119. It is not a government charge and does not include the separate NZeTA fee or IVL. You can apply directly through Immigration New Zealand without paying our assistance fee. The current guided form is a demonstration; no payment is taken.

Ready when you are

Prepare for New Zealand with confidence.

Review the official requirements, gather your passport details, and choose how you want to apply.

Use guided assistance